Based on the results above, our two options are CenturyLink and Comcast.
I entered Matt’s address on CenturyLink’s site and found four internet-only plans:
- 1.5 Mbps
- 7 Mbps
- 12 Mbps
- 20 Mbps
The crazy part is all four options cost $29.95. This makes no sense. And to show you why their customer ratings are so abysmal, they charge $20 for internet activation, $100 for the modem and $15 for shipping. Confusing pricing schemes and $135 of extra charges. Nice.
All four plans were for DSL service too. DSL (Digital Subscriber Line) uses your telephone line, though you can still make phone calls (unlike old school dial-up). Cable internet (over cable lines) typically has better performance and Comcast is a broadband provider.
Comcast’s site showed they too provide service at Matt’s address. They have a 25 Mbps plan for $30/month, but the fine print says after the year contract is over, the bill will increase to somewhere between $42.95 and $66.95. Again we see why these companies are rated so low.